General Terms and Conditions

Last updated: April 24, 2026

1. Scope

These General Terms and Conditions ("Terms") govern the use of the Software-as-a-Service platform companycore ai, operated by companycore ai UG (haftungsbeschränkt), Sömmeringstraße 69, 50823 Cologne, Germany (hereinafter "Provider").

The platform is intended exclusively for entrepreneurs within the meaning of Section 14 of the German Civil Code (BGB), legal entities under public law, or special funds under public law (hereinafter "User"). Contracts with consumers within the meaning of Section 13 BGB are excluded.

Any conflicting terms and conditions of the User shall not be recognized unless the Provider explicitly agrees to them in writing.

2. Description of Services

The Provider makes available to the User a web application through which the User can use artificial intelligence to create and schedule content for social networks (in particular LinkedIn, Facebook, Instagram) and – upon explicit manual approval – have this content published automatically via accounts connected by the User.

The specific scope of services depends on the subscription tier chosen.

The Provider is entitled to further develop the functional scope, adapt it, or replace individual features, provided this is reasonable for the User and the essential services are not impaired.

3. Formation of Contract

The contract is formed upon the User's registration and confirmation by the Provider. The Provider reserves the right to reject registrations without stating reasons.

4. User Obligations

a) Access Credentials

The User is obligated to keep their access credentials confidential and not pass them on to third parties. In case of suspicion of unauthorized use, the User must inform the Provider without delay.

b) Content

The User is solely responsible for all content they upload into the platform or publish via the platform. The User warrants that such content:

  • is free of third-party rights or that the necessary rights of use exist;
  • does not violate any applicable laws (in particular copyright, trademark, personality, competition, and data protection law);
  • does not violate the terms of use of the connected third-party platforms (LinkedIn, Meta);
  • does not contain offensive, discriminatory, harmful-to-minors, or otherwise unlawful content.

c) AI-Generated Content

The platform creates text and image suggestions using various AI services. The User is obligated to review, correct, and approve all AI-generated content before publication. The Provider makes no warranty regarding the accuracy, timeliness, or legality of AI outputs.

d) Connected Social Media Accounts

The User is obligated to connect only those LinkedIn, Facebook, or Instagram accounts to the platform which they are authorized to use. The User ensures that the necessary consents and permissions (e.g. as administrator of a company page) are in place.

5. Rights of Use

The Provider grants the User, for the duration of the contract, a simple, non-transferable right to use the platform within the scope of the chosen subscription tier.

The User retains all rights to the content they upload. With respect to AI-generated outputs, the User is granted, within legally permissible limits, the right to commercial use for their own business activities.

6. Fees & Payment

Use is subject to payment of the fees currently listed on companycore.ai. Unless stated otherwise, all prices are exclusive of statutory VAT.

Billing takes place monthly in advance. Payment is processed via an external payment provider (e.g. Stripe). In the event of payment default, the Provider is entitled to suspend access to the platform after prior reminder.

7. Contract Term & Termination

The contract runs for an indefinite period and can be terminated by either party with a notice period of 14 days to the end of the respective billing period in text form (e.g. by email), unless a different minimum term was agreed for the chosen tier.

The right to extraordinary termination for cause remains unaffected. Cause exists in particular in case of repeated serious breaches of these Terms or of the terms of use of connected third-party platforms.

After termination of the contract, user data will be deleted within 30 days, unless statutory retention obligations apply.

8. Availability

The Provider endeavors to ensure the highest possible availability of the platform but does not owe any specific availability. Maintenance work, updates, and outages of third-party services (in particular LinkedIn, Meta, Supabase, AI APIs) may result in temporary restrictions.

9. Liability

The Provider is liable without limitation for intent and gross negligence as well as for damages arising from injury to life, body, or health.

In the case of slight negligence in the breach of material contractual obligations (cardinal duties), liability is limited to the foreseeable damage typical for the contract. Otherwise, liability for slight negligence is excluded.

In particular, the Provider is not liable for:

  • outages or changes of connected third-party platforms (LinkedIn, Facebook, Instagram)
  • suspensions or restrictions of user accounts by these third-party platforms
  • the accuracy or legality of AI-generated content
  • damages from unauthorized use of access credentials, to the extent the User is responsible for such unauthorized use

10. Data Protection

The processing of personal data is subject to our Privacy Policy.

11. Changes to the Terms

The Provider is entitled to adapt these Terms insofar as this is necessary to adapt to changed legal frameworks, technical further developments, or changes in the scope of services. Changes will be communicated to the User by email at least 30 days before they take effect. If the User does not object within this period, the changes shall be deemed accepted.

12. Final Provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

The exclusive place of jurisdiction for all disputes arising from or in connection with this contract is – to the extent legally permissible – the Provider's registered office (Cologne).

Should individual provisions of these Terms be or become invalid, the validity of the remaining provisions shall remain unaffected.